Perform a Hard Refresh or Clear Browser Cache and Cookies | DTD

Browser-based technical issues are very common, and many can be resolved by refreshing or clearing cache.

How to Perform a Hard Browser Refresh

While on your browser window, perform a hard refresh by doing the following on Windows OS:

  • Google Chrome or MS Edge: hold Shift and press F5
  • Firefox: hold Ctrl and press F5

How to Clear Browser Cache and Cookies

Click the links below that correspond to the browser you are using to learn how to clear cache and cookies:

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article